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种子名称： Pluralsight - Practical Cisco UCCX Scripting Techniques
文件类型： 视频
文件数目： 42个文件
文件大小： 957.64 MB
收录时间： 2018-2-8 21:17
已经下载： 3次
资源热度： 171
最近下载： 2024-12-12 15:48

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Pluralsight - Practical Cisco UCCX Scripting Techniques.torrent

01 Introducing the IVR Development Workflow/01 01 Course Introduction.mp46.33MB

01 Introducing the IVR Development Workflow/01 02 Gathering Requirements.mp420.14MB

01 Introducing the IVR Development Workflow/01 03 Understanding Scripts and Applications.mp49.9MB

01 Introducing the IVR Development Workflow/01 04 Deploying a Script as an Application in the UCCX Administrator.mp421.8MB

02 Creating Your First IVR Application/02 01 Module Introduction _ Introducing the UCCX Script Editor.mp416.19MB

02 Creating Your First IVR Application/02 02 Reviewing the Business Requirements.mp44.48MB

02 Creating Your First IVR Application/02 03 Discussing the Design of This IVR.mp49.35MB

02 Creating Your First IVR Application/02 04 Programming Our IVR in the UCCX Script Editor.mp466.87MB

02 Creating Your First IVR Application/02 05 Basic IVR Debugging.mp420.23MB

02 Creating Your First IVR Application/02 06 Module Summary.mp44.09MB

03 Dealing with Time of Day/03 01 Module Introduction and Time of Day Considerations.mp416.82MB

03 Dealing with Time of Day/03 02 Call Flow Overview.mp42.84MB

03 Dealing with Time of Day/03 03 Modifying Our IVR for Time of Day in the UCCX Script Editor.mp452.05MB

03 Dealing with Time of Day/03 04 Module Review.mp41.86MB

04 Dealing with Day of Week/04 01 Module Introduction _ Day of Week Considerations.mp411.76MB

04 Dealing with Day of Week/04 02 Call Flow Overview.mp45.2MB

04 Dealing with Day of Week/04 03 Modifying Our IVR for Day of Week in the UCCX Script Editor.mp427.84MB

04 Dealing with Day of Week/04 04 Module Review.mp41.22MB

05 Using Subflows/05 01 An Introduction to Subflows.mp412.59MB

05 Using Subflows/05 02 Examining the hours.xml File.mp43.95MB

05 Using Subflows/05 03 Understanding the Business Hours Subflow.mp427.18MB

05 Using Subflows/05 04 Calling the Business Hours Subflow.mp424.61MB

06 Holiday Schedules/06 01 Introducing Holiday Schedules.mp46.81MB

06 Holiday Schedules/06 02 How a Holiday Check Subflow Works.mp427.16MB

06 Holiday Schedules/06 03 Integrating a Holiday Check Subflow with Your IVR Application.mp455.88MB

07 Recording Prompts/07 01 Understanding Prompts.mp45.67MB

07 Recording Prompts/07 02 Creating a Prompt Recorder Application.mp457.71MB

07 Recording Prompts/07 03 Module Summary and Review.mp43.18MB

08 Adding Administrative Control/08 01 Administrative Control Overview.mp410.57MB

08 Adding Administrative Control/08 02 Adding Administrative Control to Your IVR.mp456.86MB

08 Adding Administrative Control/08 03 Creating an Administrative IVR.mp436.16MB

09 Accessing Database Information/09 01 Introducing Database Access Concepts.mp417.38MB

09 Accessing Database Information/09 02 Configuring the Database Driver in UCCX.mp49.64MB

09 Accessing Database Information/09 03 Writing a Database Access Subflow.mp427.25MB

09 Accessing Database Information/09 04 Integrating Database Access into Your IVR.mp459.06MB

10 Basic ACD/10 01 Module Introduction _ ACD Concepts.mp414.37MB

10 Basic ACD/10 02 A Look at Cisco's Default Queuing Script.mp420.05MB

10 Basic ACD/10 03 Adding Basic Queuing to Our Custom IVR.mp432.18MB

10 Basic ACD/10 04 Testing Our Basic Queuing Logic.mp415.87MB

10 Basic ACD/10 05 Adding Queue Messages.mp420.7MB

10 Basic ACD/10 06 Leveraging Position in Queue and Estimated Wait Time Options.mp466.68MB

10 Basic ACD/10 07 Opt-out Possibilities, Final Thoughts, and Module Review.mp447.16MB