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[ FreeCourseWeb.com ] Linkedin - Learning Microsoft Dynamics for Customer Service

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种子名称： [ FreeCourseWeb.com ] Linkedin - Learning Microsoft Dynamics for Customer Service
文件类型：视频
文件数目： 27个文件
文件大小： 810.27 MB
收录时间： 2023-6-11 07:35
已经下载： 3次
资源热度： 170
最近下载： 2024-11-2 04:40

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[ FreeCourseWeb.com ] Linkedin - Learning Microsoft Dynamics for Customer Service.torrent

~Get Your Files Here !/1. Introduction/001. Discover Dynamics 365 Customer Service.mp47.14MB

~Get Your Files Here !/1. Introduction/002. Understanding Dynamics 365 customization.mp46.41MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/003. What is Dynamics 365 Customer Service.mp412.18MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/004. Navigating in Dynamics 365.mp453.51MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/005. Access and sorting records and views.mp441.38MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/006. Use quick create to create a new record.mp430.66MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/007. Build queries with Advanced Find.mp465.67MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/008. Work with search in Dynamics 365.mp422.34MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/009. End-user personalization options.mp429.47MB

~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/010. Customer Service Hub vs. Customer Service workspace.mp441.09MB

~Get Your Files Here !/3. Case Management/011. What is a case.mp49.28MB

~Get Your Files Here !/3. Case Management/012. Various ways cases can be created.mp440.8MB

~Get Your Files Here !/3. Case Management/013. Streamline processes with business process flows.mp431.67MB

~Get Your Files Here !/3. Case Management/014. Using the timeline to track activities and notes to a case.mp414.66MB

~Get Your Files Here !/4. Service Level Agreements and Entitlements/015. Service level agreement administration.mp449.61MB

~Get Your Files Here !/4. Service Level Agreements and Entitlements/016. Using service level agreement with cases.mp434.74MB

~Get Your Files Here !/4. Service Level Agreements and Entitlements/017. Entitlements in case management.mp456.71MB

~Get Your Files Here !/5. Knowledge Articles/018. Managing knowledge articles.mp454.41MB

~Get Your Files Here !/5. Knowledge Articles/019. Using knowledge articles with cases.mp426.26MB

~Get Your Files Here !/5. Knowledge Articles/020. Using knowledge search.mp417.31MB

~Get Your Files Here !/6. Queue Management/021. Managing queues.mp411.04MB

~Get Your Files Here !/6. Queue Management/022. Routing rules and assignment.mp411.85MB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/023. Charts and dashboards.mp455.59MB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/024. Interactive dashboards.mp437.5MB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/025. Customer Service historical analytics.mp421.6MB

~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/026. Excel templates.mp420.31MB

~Get Your Files Here !/8. Conclusion/027. Learn more about Dynamics 365 Customer Service.mp47.08MB